Non-accessible content
- We offer interactive map applications that are not accessible.
- We strive to always provide accessible PDF documents, but cannot rule out the possibility that older, non-accessible PDF documents may be present.
- Videos on www.museen.koeln are usually subtitled, unless they are provided by external providers.
- In some cases, there are control elements without alternative text. However, the relevant information can be found in the associated link texts.
- It may happen that foreign-language terms are not marked.
Preparation of this accessibility statement
This statement was updated on January 15, 2026.
Accessibility is checked regularly as part of a BITV self-assessment. Due to the size of the website, we proceed on a regular and step-by-step basis.
The editorial content is checked by our editors upon publication.
Ombudsman's Office for Accessible Information Technology of the State of North Rhine-Westphalia
If you have been unable to contact the Cologne Museum Service or have not received satisfactory answers to your messages or inquiries, you can contact the Ombudsman for Accessible Information Technology of the State of North Rhine-Westphalia.
The Ombudsman for Accessible Information Technology of the State of North Rhine-Westphalia is assigned to the State Government Commissioner for People with Disabilities in North Rhine-Westphalia. The Ombudsman's Office can be reached by telephone at +49 211 8553451 or by email at Ombudsstelle-barrierefreie-it@mags.nrw.de.
Information in easy language
We have this information in easy German language:
- Information texts about the five art museums in the city of Cologne
- Activity book for the five art museums in the city of Cologne
- Barrier-free access in the museums of the city of Cologne
- Our offers for booking
Information in easy language