Provider identification in accordance with Section 5 of the German Telemedia Act (Telemediengesetz)
City of Cologne
The Mayor
Torsten Burmester
Historic City Hall
50667 Cologne
Phone: +49 221 221-0
Fax: +49 221 221-22211
Email: stadtverwaltung@stadt-koeln.de
VAT identification number: DE122790626
Responsible editorial office
The content on the pages of www.museenkoeln.de is created by the Cologne Museum Service and the respective museums and institutes.
Responsible under German press law
Cologne Museum Service
Director: Barbara Foerster
Leonard-Tietz-Straße 10
50676 Cologne
Phone: +49 221 221-24764
Fax: +49 221 221-27909
Email: museumsdienst@stadt-koeln.de
Editorial team for public events:
Cologne Museum Service
Email: museen@stadt-koeln.de
Design, programming and content management system
OPEN Digital Experience GmbH
Neusser Straße 27-29
50670 Cologne, Germany
hello@open.de
Tel.: +49 221 991 910
www.open.de
Concept and editorial team
3pc GmbH Neue Kommunikation
Prinzessinnenstraße 1
10969 Berlin
info@3pc.de
T.: +49 30 285198-0
www.3pc.de
Detailed information on data protection can be found in our general privacy policy.
You can contact the data protection officer of the City of Cologne at:
City of Cologne
Data Protection Officer
Stadthaus Deutz – East Building
Willy-Brandt-Platz 2
50679 Cologne
Phone: +49 221 221-22457 or +49 221 221-24422
Email: datenschutzbeauftragter@stadt-koeln.de
Please address any complaints about the City of Cologne's handling of data protection matters to the
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Phone: +49 211 38424-0
Email: poststelle@ldi.nrw.de
Information about the content of the online offering/disclaimer
The Cologne Museum Service always strives to ensure that the information provided on this website is accurate, complete, and up-to-date. Nevertheless, errors and ambiguities cannot be ruled out.
The Cologne Museum Service therefore accepts no liability for the topicality, accuracy, completeness, quality, and availability of the information provided at all times, nor for the absence of other technical malfunctions.
The Cologne Museum Service is not liable for damages caused by the use of the information or data provided or by the use of incorrect and/or incomplete information or data, unless it is guilty of intentional or gross negligence. This exclusion does not apply to damages resulting from injury to life, limb, or health.
The Cologne Museum Service expressly reserves the right to change, supplement, delete or temporarily or permanently discontinue publication of parts of the pages or the entire website without prior notice.
Right to one's own image in depictions of persons/disclaimer
According to Section 22 (1) of the German Art Copyright Act (KUG), “portraits may only be distributed or publicly displayed with the consent of the person depicted.” The persons depicted on the municipal website have given their consent.
If, despite careful content control, an image has been published that violates this principle, or if you wish to have the published photo removed (revocation of consent), you can notify us in writing. It is sufficient to send us an email or fax. Please describe the image in detail and indicate on which page it is located.
If you revoke your consent, the Cologne Museum Service will delete the image or images immediately and will no longer use them in the future.
Address for your written notification
Cologne Museum Service
Email: museen@stadt-koeln.de
Copyright notice
All pages of this website are subject to copyright. This applies in particular to all content published on the website, such as
• Texts
• Images
• Graphics
• Audio, video, or animation files
• Layout, including the overall arrangement of the website
Reproduction or use of such texts, even in part, in other electronic or printed publications and their publication – including on the Internet – is only permitted with the prior written consent of the Cologne Museum Service.
Commercial use of any part of this website is not permitted!
The reprinting and evaluation of press releases and speeches is permitted with reference to the source.
Permission to publish the web pages for private, non-commercial use may be granted by the online editorial team on a case-by-case basis.
The unauthorized reproduction or distribution of individual content or complete pages will be prosecuted under criminal and civil law.
Information on references and links
This website also contains links or references to third-party websites, which are marked accordingly. Responsibility for this external content lies solely with the provider who makes the content available. The Cologne Museum Service merely provides access to the use of this content.
Insofar as this website provides access to external content, for example in the form of links, which is provided by other providers, it should be noted that the Cologne Museum Service has no influence on this external content and does not adopt this content as its own. The Cologne Museum Service currently has no positive knowledge of illegal or offensive content on the linked pages of external providers. However, should the linked pages of external providers contain illegal or offensive content, the Cologne Museum Service expressly distances itself from this content.
The provider of the page to which reference is made is solely liable for illegal, incorrect, or incomplete content and in particular for damage resulting from the use or non-use of third-party information, not the party who merely refers to the respective publication via links.
How to reach us online
You are welcome to send us your questions, suggestions, or concerns online. We offer various options for communicating with us electronically. Since there are many different options, formats, and technical standards, here are our current organizational and technical requirements.
A basic distinction is made between simple informal letters and formal letters, which require a handwritten signature on paper (e.g., objections). There are also differences when it comes to electronic transmission. You can find more detailed information on electronic communication with the City of Cologne on the official website of the City of Cologne. This information also applies to this website.
Informal electronic communication with Cologne Museum Services
Simple inquiries, comments, complaints, appointment requests, and similar matters – in other words, anything that does not require a handwritten signature – can still be sent to us online via email.
However, like postcards, emails are readable by any hacker as they are transmitted across the internet and can also be altered. Please send your email to the central email address:
museen@stadt-koeln.de for general inquiries and
service.museumsdienst@stadt.koeln.de for booking inquiries.
Secure emailing via SSL forms
For individual services such as bookings or appointment requests, we often provide an online form that you can use to send us your request, your wishes, and your personal data via a secure connection (SSL).
Regardless of specific services, you can also use the following general form to send us your request online. Please note, however, that we do not accept objections, applications, etc. via this form.
We will be happy to respond to you by email or De-Mail, or by phone if you provide us with your number.
However, we will continue to send responses containing your personal data or sensitive information by post.
Social media thrives on your participation. We look forward to lively exchanges with you, your comments, links, photos, videos, and posts on our social media pages. We want to maintain an open, objective, and respectful dialogue. Therefore, we ask you to observe a few points. These can be found in the City of Cologne's social media netiquette guidelines.