The programs offered by the Museumsdienst Köln provide support to visitors with sensory, learning and intellectual disabilities to make exhibitions accessible to them. These offers are intended for schools and other groups.
There are guided tours and creative offerings in plain language, formats for people with learning difficulties and offerings for people with dementia, as well as workshops for the blind and visually impaired.
The educators who accompany the events are prepared for the needs of the target groups. For more information, see "Individual offers for groups" and "Topics for school classes & teachers".
Käthe Kollwitz Museum
Anfahrt zum Museum
Die U-Bahnstation Neumarkt hat Aufzugverbindungen zum Straßenniveau. Sie befinden sich in einer Entfernung von 5 bis 10 min. Die Zuwegung ist barrierefrei.
Eingang zum Museum
Das Museum ist über den Glasaufzug im Zentrum der Neumarkt Passage zu erreichen, der Zugang zum Aufzug ist ebenerdig, Türbreiten ausreichend
Aufzüge
Die beiden Ebenen des Museums sind durch einen Aufzug miteinander verbunden.
Sitzmöglichkeiten und Rollstühle
Sitzmöglichkeiten im Ausstellungsbereich und im Foyer. Faltstühle als Gehhilfen oder Leihrollstuhl sind vorhanden.
Toiletten
Behindertentoiletten im EG der Neumarkt Passage, uneingeschränkt zugänglich.
Garderoben
Garderobe und Schließfächer im Museum, uneingeschränkt zugänglich.
Kölnisches Stadtmuseum
Directions to the museum
The underground station Appellhofplatz has a lift connection to Neven-DuMont-Straße. From there, barrier-free access is possible via a diversion (either left past the Römermauer or right to the Komödienstraße/Tunisstraße junction).
There are 2 disabled parking spaces in front of the Kölnisches Stadtmuseum.
Entrance to the museum
The entrance to the museum is barrier-free by means of a ramp.
Upper floor
The upper floor of the Alte Wache (exhibition "Trotzdem Alaaf") is not barrier-free.
Seating and wheelchairs
Seating is available in the exhibition area and in the foyer.
Wheelchairs and folding stools are available free of charge at the ticket desk.
The special exhibition area is barrier-free on the ground floor only, the upper floor is accessible by stairs only.
Toilets
Disabled toilet accessible without restriction.
Cloakrooms
Lockable cloakroom lockers accessible without barriers (the information team will be happy to help otherwise).
Use of media
Audio guides included in the admission price.
Services for the visually impaired/blind.
Touch collection (via museum service)
Gastronomy
No catering available.
For special events, the information team will help
Kolumba – Kunstmuseum des Erzbistums Köln
Anfahrt zum Museum
Barrierefreie Haltestelle des ÖPNV an Haltestelle Dom/Hbf. (Domvorplatz mittels Aufzug erreichbar). Zwei ausgewiesene Behindertenparkplätze in unmittelbarer Nähe (Brückenstraße und Richartzstraße) vorhanden sowie weitere Parkplätze in der Kolumbastraße.
Eingang zum Museum
Das Museum ist ebenerdig zu erreichen, Türbreiten sind ausreichend, Erreichbarkeit des Aufzugs ebenerdig. Die Ausgrabung ist über einen Steg zugänglich.
Aufzüge
Aufzug mit ausreichender Türbreite vom EG bis zum 2. OG. Die Kabinette sind mit einer niedrigen Stufe versehen. Raum 9 (Armarium) ist mit dem Rollstuhl nicht zu erreichen.
Sitzmöglichkeiten und Rollstühle
Sitzmöglichkeiten im Ausstellungsbereich und im Foyer.
Leihrollstuhl und -rollator sind vorhanden.
Toilette
Behindertentoilette im EG, uneingeschränkt zugänglich.
Garderoben
Garderobe und Schließfächer im EG, uneingeschränkt zugänglich.
Medieneinsatz
Angebote für Hörbehinderte: Mobile Ringschleifen für Hörgeräte (FM Anlage) vorhanden.
Angebote für Sehbehinderte/Blinde: Führungen nach Absprache möglich.
MAKK – Museum für Angewandte Kunst Köln
Directions to the museum
Barrier-free public transport stop at the Dom / HBF stop (Domvorplatz accessible by lift). Parking spaces for disabled people are assigned near the museum / street "An der Rechtschule".
Car parks in the vicinity: Underground car park under the cathedral and DuMont-Carree car park (with 31 disabled parking spaces).
Entrance to the museum
Museum forecourt accessible from the cathedral and Wallrafplatz via lowered kerbstone, museum entrance is at ground level.
Lifts
All levels can be accessed by means of two elevators (basement with disabled toilet and coatroom, ground floor with ticket counter, 1st and 2nd exhibition level, restaurant and inner courtyard). It may be necessary to change the elevator.
The second exhibition level of the “Design” department can be reached using the wheelchair stair lift.
Seating and wheelchairs
Seating available in exhibition areas and in the foyer.
Three wheelchairs available to rent.
Portable foldable chairs are available.
Toilets
Disabled toilet is available.
Cloakrooms
Cloakroom lockers are located on the ground floor and are accessible by lift.
Use of media
Audio guides available, guided tours in sign language possible by arrangement.
Descriptive audio guide for blind and visually impaired visitors available.
Services for the hearing impaired
Induction loops available for renting and guided tours possible using the tour guide system. Induction loops are available to visit the theater or auditorium.
Services for the visually impaired/blind
Guided tours for the visually impaired and blind available by arrangement.
Audio guides for the visually impaired available.
Gastronomy
Café and catering area in the inner courtyard accessible via second lift.
Normal table height, wheelchair accessible.
Museum for East-Asian Art Cologne
Directions to the museum
Stop Universitätsstr. line 1 and 7, barrier-free access to the museum.
Three accessible parking spaces are available on the museum parking lot.
Entrance to the museum
The museum is accessible at ground level.
Electronic door opener at the entrance.
Lifts
The foyer with the adjoining ticket counter, coatroom, exhibition rooms, and restaurant can be reached using a wheelchair stair lift.
The library is restricted and can be accessed by the transportation elevator after consultation.
Seating and wheelchairs
Seating is available in the exhibition area and foyer.
All exhibition rooms are accessible by wheelchair.
Two wheelchairs are available to rent.
Toilets
A disabled toilet is available.
Cloakrooms
The cloakroom in the foyer is barrier-free.
Services for the hearing impaired
Induction loops available for renting and guided tours possible using the tour guide system.
Gastronomy
Cafe in the foyer accessible via wheelchair stair lift with assistance.
Ludwig Museum
Directions to the museum
Stop/station Hauptbahnhof for train, underground and S-Bahn from Cologne/Bonn Airport nearby with numerous assistance services for mobility-impaired travellers.
Barrier-free access from the main railway station to the museum is possible.
Underground car park Rheingarten, multi-storey car park Groß St. Martin and multi-storey car park Dom with barrier-free lift to Roncalliplatz nearby
Disabled parking spaces in Bischofsgartenstraße and in the wider area.
Entrance to the museum
Ground-level entrance to the passage (coatroom, lockers, shop) and to the ticket counter.
Automatically opening entrance doors.
Wide sliding glass doors with contrasts for the visually impaired.
Lifts
All the levels are accessible using elevators.
(Low) controls suitable for wheelchair users, which are also raised and high-contrast for the visually impaired.
Seating and wheelchairs
Seating in the exhibition area and in the foyer
Three wheelchairs available to rent.
Portable folding chairs are available.
All exhibition areas can be reached and visited by wheelchair.
Toilets
Disabled toilet available in the passage and exhibition.
Cloakrooms
Cloakroom and lockers in the Passage, which is barrier-free.
Use of media
Induction loop for the hearing impaired at the ticket office.
Services for the hearing impaired
Induction loops available for renting and guided tours possible using the tour guide system. Induction loops are available to visit the theater or auditorium.
Services for the visually impaired/blind
Public guided tours for blind and visually impaired visitors every second Tuesday and first Sunday of the month.
Gastronomy
The restaurant can be reached by ramp.
Schnütgen Museum
Directions to the museum
Stop/station U-Bahn Neumarkt nearby.
Barrier-free access to the museum possible.
Parking spaces for the disabled assigned in the parking lot underneath the museum.
Entrance to the museum
Museum entrance accessible by ramp (foyer, ticket counter, shop, restaurant, entrance to the exhibition, special exhibition area).
Automatically opening entrance doors.
Floor signage for the ticket counter and elevator available (for the coatroom and accessible toilet).
Lifts
The basement with the disabled toilet and coatroom can be accessed using two elevators.
Parts of the exhibition on the ground floor (museum building and the gallery of St. Cecilia’s Church). The inside of St. Cecilia’s Church itself can be accessed from outside by ramp with advance booking at the ticket counter.
Seating and wheelchairs
Seating is available in the exhibition area and in the foyer.
Two wheelchairs available to rent.
Portable foldable chairs are available.
Toilets
Disabled toilet available.
Cloakrooms
The basement with the disabled toilet and coatroom can be accessed using two elevators.
Use of media
Audio guides
Welcome video in sign language in the ticket office area.
Services for the hearing impaired
Welcome video in sign language in the ticket counter area.
Induction loops available for renting and guided tours possible using the tour guide system.
Induction system available in the VHS hall of the building.
Services for the visually impaired/blind
Floor signage for the ticket counter and elevator available (for the coatroom and accessible toilet).
Tactile floor plan available
Audio guides with partly descriptive texts and medieval music
Gastronomy
Gastronomy at ground level in the foyer, accessible from the outside via a ramp.
NS Documentation Centre of Cologne
The NS Documentation Centre in the EL-DE-Haus is located in a listed building that is currently not yet optimally equipped for barrier-free access, as certain building measures are not possible due to the protection of historical monuments.
How to get to the museum
The barrier-free public transport stop "Appellhofplatz" has lifts.
Parking spaces for the disabled are assigned near the museum (Elisenstrasse).
Entrance to the museum
Entrance accessible by stairs. Ramp on the side street (Elisenstrasse) usable with the help of the staff.
Lift
Small elevator to the individual floors (ground floor, exhibition areas). Memorial site (basement) accessible through the inner courtyard.
Special exhibition entrance: 100cm and on the 1st floor.
Basement corridor: 87cm
Staircase door: 76 cm (76 with door handle).
Courtyard door: 102 cm
Lift dimensions: 80.5 width and 101.5 depth, lift door: 91cm
Seating and wheelchairs
A wheelchair and a rollator are available, so all exhibition rooms can be visited with a wheelchair.
Toilets
Disabled toilet is available.
Cloakrooms
The cloakroom is located in the ticket office area and is accessible without restrictions.
Use of media
Audio guides with hearing aids are available. Media stations (at various locations) and listening stations are accessible to wheelchair users and can be operated barrier-free. Guided tours in sign language are available by appointment if required.
Services for the visually impaired/blind
Public guided tour for blind and visually impaired visitors every second Wednesday of the month.
Die Photographische Sammlung / SK Stiftung Kultur
Directions to the museum
The Christophstraße/MediaPark underground station and the Hansaring S-Bahn station have lift connections to street level. They are 5 to 10 min away. The MediaPark underground car park has disabled parking spaces.
Entrance to the museum
Entrance to the museum is possible via lifts.
Lifts
The lifts are accessible at ground level for people with physical disabilities and wheelchair users.
Seating and wheelchairs
Seating is available in the exhibition area.
Toilets
Disabled toilet on the 1st floor, unrestricted access.
Cloakrooms
Cloakroom lockers and lockers in the foyer, unrestricted access.
Rautenstrauch-Joest-Museum – Cultures of the World
Directions to the museum
Stop/station U-Bahn Neumarkt nearby.
Barrier-free access to the museum possible.
Parking spaces for the disabled assigned in the parking lot underneath the museum.
Entrance to the museum
Museum entrance accessible by ramp.
Automatically opening entrance doors.
Floor signage available for the ticket counter, elevator (for the coatroom and accessible toilet) and entrance to the exhibition on the ground floor.
Lifts
All the levels are accessible with two elevators (basement with disabled toilet and coatroom, ground floor, 1st and 2nd exhibition level).
Seating and wheelchairs
Seating available in the exhibition area and in the foyer.
Two wheelchairs available to rent.
Portable foldable chairs are available.
Toilets
Disabled toilet available.
Cloakrooms
Cloakroom and lockers in the basement, unrestricted access; floor guidance system in the foyer.
Use of media
Touch screens, audio guides.
Hearing stations accessible to wheelchair users, barrier-free operation.
Services for the visually impaired/blind
Audio guides with partially descriptive texts.
Services for the hearing impaired
Welcome video in sign language in the ticket counter area.
Tablets with videos in sign language available to rent.
Induction loops available for renting and guided tours possible using the tour guide system.
Induction equipment available in the VHS hall of the building.
Gastronomy
Gastronomy at ground level in the foyer, accessible from outside via a ramp.
Romano-Germanic Museum
Directions to the museum
Stop/station "Neumarkt" for train and S-Bahn from Cologne/Bonn airport
By bus, underground or tram Stop "Neumarkt".
Parking spaces for the disabled are assigned near the museum (Cäcilienstrasse).
Entrance to the museum
Entrance using two steps. The ramp is in the building.
Lifts
All the levels are accessible using a small elevator.
Seating and wheelchairs
One wheelchair is available.
Toilets
Disabled toilet available.
Cloakrooms
There is unrestricted access to the cloakroom in the foyer.
Use of media
The museum service offers guided tours in sign languages.
Services for the visually impaired/blind.
A touch box is offered here.
Services for the hearing impaired
Induction loops available for renting and guided tours possible using the tour guide system.
Tanzmuseum des Deutschen Tanzarchivs
Directions to the museum
The Christophstraße/MediaPark underground station and the Hansaring S-Bahn station have lift connections to street level. They are 5 to 10 min away. The MediaPark underground car park has disabled parking spaces.
Entrance to the museum
Entrance to the museum is possible via lifts.
Lifts
The lifts are accessible at ground level for people with physical disabilities and wheelchair users.
Seating and wheelchairs
Seating is available in the exhibition area.
Toilets
Disabled toilet on the 1st floor, unrestricted access.
Cloakrooms
Cloakroom lockers and lockers in the foyer, unrestricted access.
Wallraf-Richartz-Museum & Fondation Corboud
Directions to the museum
Stop/station Hauptbahnhof for train, underground and S-Bahn from Cologne/Bonn Airport nearby with numerous assistance services for mobility-impaired travellers.
Barrier-free access possible from the main station to the museum.
Parking spaces are assigned near the museum (Martinstrasse)
Entrance to the museum
Museum entrance on the ground floor.
Lifts
All the exhibition levels are accessible with two elevators.
Seating and wheelchairs
Seating is available in the exhibition area and in the foyer.
Two wheelchairs available to rent.
Portable foldable chairs are available.
Toilets
Disabled toilet available.
Cloakrooms
Barrier-free cloakroom accessible in the foyer.
Use of media
Audio stations accessible for wheelchair users.
Audio guides for special exhibitions always with induction loops for the hearing impaired.
Services for the visually impaired/blind
Tactile floor plan available.
Services for the hearing impaired
Induction loops available for renting and guided tours possible using the tour guide system.
Gastronomy
Barrier-free access to catering facilities, table height accessible with general wheelchair models.